Travelocity
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Never give money in advance!!!
We booked an accommodation in Boquete, Panama, with travelocity. Never should have done that!!! We could cancel our reservation up till tuesday 15pm. That day we came back from Santa Fe and arrived in Santa Catalina. Our kids were sick so we wanted to cancel our trip to Boquete. Unfortunately there was no electricity and no other way to contact anyone. At 16AM the electricity was working, so we called the property in Boquete te explain our situation. They understood and said we could have full refund! Then we called travelocity, and they said we were to late to cancel our reservation! We explained them that we got approval of the property in Boquete and even gave them the name of the person we contacted in Boquete. Travelocity only gave us refund for 1 room! If I ask about refund for the second room, I get this answer: We appreciate your time for reaching out to us about the refund of your hotel reservation. We are still contacting the property about the refund for the another room. We will keep you posted as soon as we receive an updates from them. Thank you for your business with travelocity. 1 month later I still did not get the refund!!! And the property at Boquete didn't receive any money! Travelocity is holding on to my money without reason! Never ever will I book again on this site!!!