James

James

Member since Invalid Date
1
Review
1.0
1 out of 5 stars
Average rating

Reviews by James

AU

auto car

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1 out of 5 stars

Avoid using this car hire car company

I was charged a 25 euro out of hours fee because I collected the car at 9.15pm (plane was delayed by 30 minutes). On closer inspection of my voucher (through holiday autos), it stated that out of hours collection was included. I showed this voucher to the counter when I returned the car. The person on the desk agreed with me that the money should be refunded. He called his manager who refused to refund the money. The car was also very poor in comparison to the rest of my family that had rented cars. I would suggest paying a little more and using a more reputable company. A very disappointed customer.