Katie Barnes Tool Range & Education
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Faulty efile and curved cuticle scissors
I’ve just ordered a new efile from a different company after numerous faults with my own, the silver dial fell off within a month of purchasing, this didn’t effect the actual use of the efile so I let that one slide, then the wires kept breaking, I have had two sent out as a replacement within the first year and have since purchased another two myself as it continues to cut out power. I’ve also purchased a total of 3 curved cuticle scissors to which all three have snapped. After emailing the company I was told this was down to my own pressure using them. I have since learnt from other nail techs that both the efile and the scissors is an ongoing issue with this brand. I have purchased the magpie cuticle scissors and have been using them without any issues whatsoever. Really disappointing when the company patronise nail techs about their incorrect use of the item yet reviews from others state the same ongoing issues. A real shame for me as the drill bits and kink sanding bands I enjoy using but won’t be purchasing any more equipment or tools sadly.