Greenhouse Stores
Read all reviews for Greenhouse Stores →
Dreadful customer services.
Although the delivery was fast and the Halls product good, we have found Greenhouse Stores customer service to be very poor. We made a mistake when we measured the height available for the Lean-to and sent an email to them asking if we could fit the unit without the extra expensive base they supplied asking for some help and advice regarding returns. We received a blunt 1-line email from them insisting that the base was essential. After another attempt to get some advice/help we still got an very short reply insisting is was essential. We didnt really think so................we then assembled the unit to find that it certainly was not and even though they said that the door would not open without the base, it did, no problem. Going to send it back to them for a refund. We will see how they perform with this and report here again.