Brain

Aug 16, 2023

Fraudulent practices in this office

Fraudulent practices in this office! I was taken advantage of, lied to and then made to look like I am the stupid one. My first appointment to go in and take xrays and discuss my treatment plan was suddenly rushed into a deep cleaning. I couldn't afford the deep cleaning so they told me I needed a loan. They then tell me if I take the loan it will cover this deep cleaning and my next two cleanings, the fourth one I would have to come out of pocket a little. Which is fine. I also just finished cancer treatment so during that time I couldn't get cleanings and thought that maybe I did need this cleaning. They seemed so friendly and as if they were definitely trying to help you. I can't believe I fell for it. Well then I go in for my second appointment (which should be my first free one because I paid already) they get me in the chair and tell me that I owe more money. I explain the loan situation and they say no that is not how it works. So I asked for the lady who originally explained the loan to me. I told her what was going on and she literally looked me in the eyes and said I never said that. I would never say something like that to you. Oh and on top of all that. I waited an extra two weeks for an appointment so I could specifically see the dentist. You know how I saw a dentist? Through a teleconference!!!! The dentist never even looked in my mouth! I now after the fact go on to google and yelp and look up reviews and I see this has happened to many of us. I am filing reports with the loan company, with Coast Dental Corporate offices. It is a sham this place. I am shocked with this many poor reviews that they still do business.