BWJ Travel, LLC
Read all reviews for BWJ Travel, LLC →
After reading reviews*updated
** UPDATE ** 1/17/24 - I feel much better after speaking with Edwin, from the operations team. He spent extra time with me to go over all of my questions and concerns, which I truly appreciated. I feel confident that this is a good company, and legit, and can be a successful career. Depending on your abilities, knowledge, and performance, each person's journey will be their own. They use great supplier companies in order to give their agents the higher commissions, but also include less expensive options for the every day traveler who isn't purchasing a luxury resort, or whatever. Edwin heard my passion for the industry and excitement to be a part of the community again, and I couldn't be more excited to partner with them. They have a great support system in place for their agents, to help build them into a place of comfort, along with plenty of ongoing training opportunites that you can do at your own pace. Team zooms with industry updates are often given as well. Thank you, Edwin, for your time and patience with me! Let's make more vacations and lifelong memories for our travelers!😊 ************************************* After reading reviews, I was VERY skeptical. My experience was the same as others- applied for a job elsewhere, got an email saying it was filled but they were interested in me for another position. I was invited on a zoom conference call and listened to Mark (Co-Founder) speak for over an hour. I was left with multiple unanswered questions so I emailed. I did get a reply back stating they received my email and created a ticket number, said they would get in touch soon. I waited all day, nothing. (Which I found ironic since Mark expressed over and over how we needed to call the clients within 3 minutes) My husband and I decided to search the internet for more information. I have been in the travel industry for a decade, so I am fully aware of what to search for. The company is registered as an agency in the state of California. They do appear to have their ducks in a row, giving what appears to be legit information on their website. Their IATA is legit, from what I can tell. (Also, sidenote to ppl questioning the "subscription fee"- it is very acceptable and common practice for host agencies such as this one, to charge a fee for the IATA and usage of their network/booking portals.) I do think they have a huge need to rethink their hiring process, though! It's ridiculous! NEVER have I been hired without even speaking to a hiring manager one on one. NEVER have I been asked to pay a fee BEFORE signing a contract, or starting the job. Literally everyone in the zoom conference was hired on the spot, which devalued my expertise and work experience/skills. I'm still waiting to hear back from them. If you aren't sure what to ask them, here are some key things to keep in mind: 1. Normally travel agents get paid after their client travels. BWJ says they pay weekly. Think that through. If they prepay you what you are expected to make, then the client cancels, do you repay that money back? 2. No mention of a consortium (Virtuoso, Signature, etc) or preferred vendors/wholesalers (such as Disney, Apple, Princess, etc), which is concerning since those are the companies the agent gets commissions from. Just some random thoughts as I wait...