Peter Clarke Estate Agent and Letting Agent
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Disastrous and incompetent
So I didn't even have Peter Clarke as my estate agent but had to deal with them as my vendor's solicitor. One agent in particular who I shall not name as I shall be raising a complaint against him personally. Utterly appalling lack of professionalism, incompetence and negligence that has left me financially at a loss. In short I asked to be allowed into my prospective property early to do some cleaning as the place was filthy. Request made a month in advance and then several times later. Request ignored until exchange done and then totally messed up as he thought I wanted a contractor to come in even though I stated i was doing it personally. Access to the property denied, lost a day of holiday, loss of cleaning equipment hire, entered my new property to filthy carpets and house. The worse was still to come. Agent communicated incorrect service charge to me by half! I gave incorrect figured to the bank for my mortgage and day before completion my solicitor won't allow completion until bank ratifies new expense. Another day off work to sort and I get to pay double the amount a year in service fees. On the day of the move the agent in questions leaves the office so he doesn't have to hand the keys to me. Coward. Appalling behaviour. Complaint to follow.