Rick Walker

Rick Walker

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Reviews by Rick Walker

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H10 Hotels

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1 out of 5 stars

Stayed at the Ocean Blue and Sands Punta Cana

Stayed at the Ocean Blue and Sands, Punta Cana Dominican republic. Nice resort with deficiencies. - Beach was mostly washed away by the summer storms. - crowded beach area with little access to lounge area. - best are was reserved for premium guests. - high pressure sales for their Premium service. - access to the Premium area is reserved by Premium guests very early and you are lucky to be able to enter. We opted for the Premium service and subscribed to a multi year membership. On return home we find the customer service was problematic, unavailable and inflexible. "Customer service" with them in an oxymoron. Can only book 4 months in advance if they have rooms not rented to tour companies. Difficult at best to contact. Their little perks are so full of conditions it is nearly impossible to access. The perks are useless. I do not recommend this company.