KLM Royal Dutch Airlines
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KLM not concerned with customers
KLM is seemingly another of those companies to whom having repeat customers is not important. During a 2 hour delay from Stockholm to Amsterdam, no information as to the background to the delay has been offered alongside the push notifications. To make matters worse, the company seemingly just realized that the plane would not be able to accommodate everyone's carry-on luggage, forcing some passengers to check theirs in, leading to almost certain further delays at the destination.