Fo is a verified reviewer on CrowdTrust who has written 2 customer reviews with an average rating of 3.0 out of 5 stars.
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The site is extremely easy to use. The quote is fast and efficient. Great for buying last minute. The price is very high if you have any condition and cruises are an added cost.
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As a charity body we brought a group to Italy with Td. Flights and hotel were very good. However, we bring our own music and had arranged to have that each night. We were informed during our trip that for 2 nights we were not allowed to have music in the hotel. TD did not inform us of this in advance. Tours were good, guide was good but the ket down was the return to Rome airport. We were dropped at the wrong Terminal and had to walk with wheelchairs to the other terminal. This delayed our group as older people are slow to walk. Then although the airline brought out our musical equipment with no issue they refused to bring it home. I was I instructed to pay for it upstairs. I went and did this and then they closed the desk and 5 of our group were not allowed on the flight. We had to pay sn extra 2k for new flights to Dublin. There was no refund or responsibility taken by TD. the issue was theirs firstly because not enough time was provided for the airport transfer and secondly we lost time when the bus dropped us at the wrong Terminal. We were not given the terminal number by TD so we understood that the bus company would leave us at the correct terminal. Secondly, the desk should not have closed while I was paying for the equipment. TD were very nice while making the booking but unhelpful when we raised these issues. This review is a mixture of good and bad points, because this ruined the end of our trip and left us in debt, although mostly the trip was very good. Tip: check everything and don't trust TD to have given the bus company the details