SU
Superdrug Online Doctor
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Unreliable Uncommunicative Poor service
I placed an order on 17.12.24. On 20.12.24 order status showed that my order was ‘done’. However on 30.12.24 I had still not received anything. I found it very difficult to find a way to contact the company to ask what’s happening. I eventually put a message on the ‘ask doctor’ space which was really for ordering items. A couple of days later a message came back on that channel (that I had to dig for again) to say I would receive order ‘in the next few days’. 7 days later and still nothing received and no further update. I am now waiting for a refund after cancellation of my order. I would NEVER recommend this service. Very unreliable, uncommunicative and very difficult to contact for help.