Travelocity
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Travelocity is completely unreliable.
Tickets were purchased through Travelocity. We flew the first leg of the flight. The airlines messed up the tickets and did not communicate with the second airlines for the remaining legs of the trip. When we reached the counter of the other airlines, they said the ticketing was done wrong and they cannot issue a boarding pass. Contacted theprevious Airlines, the second airline and Travelocity to come together and rectify the issue. None of them did anything All three of them did finger pointing to each other and never achieved anything. Spent two days at the airport. Tried to solve this issues going from pillar to post calling the Airlines calling Travelocity. None of them did anything and we the passengers had to suffer. The tickets were canceled as a result. When I asked for a refund from Travelocity, they refused, saying that they cannot do anything. Is this the kind of business they do ? How is it that it’s the passengers fault and not the Airlines and Travelocity and they dont take any responsibility? Please do not, do not use this company. They will NOT, NOT do anything for you if you’re in trouble, for no fault of yours.