AI
Airport Van Rental
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We arrived in Las Vegas after 11:00PM
We arrived in Las Vegas after 11:00PM, we proceeded straight to baggage claim and sent 2 of our group members to get the van while the rest of us waited for luggage. I tried calling the counter to tell them we were on our way but there was no answer. It took them until 12:03 to get to Airport Van Rental. The worker was coming out of the door saying, "We are closed." He just kept repeating that. We were unable to pick up our van. We returned the next morning at opening to find out they gave away the one we were supposed to have and gave us a lesser quality van. It was not clean and really hard to get our luggage into since the back row did not fold down. Not a great experience.