LifeStance Health
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Horrible
Horrible. This is not the first time I have written a negative review for this place and it has only worsened since LifeStance bought the practice. They don't answer the phone so you can't cancel or change an appointment, THEN THEY CHARGE FOR MISSED APPOINTMENTS YOU WERE UNABLE TO CANCEL and they have zero empathy. NONE. I thought this place was supposed to be for mental health well being but it definitely is not. They throw me into a downward spiral every time I deal with them. I'm done. Never again. I am going to copy and paste all of these reviews on every social platform I possibly can. Totally unethical and unprofessional. 5/26 - update after seeing response: No, thank you. How about you do your own job? I'm not wasting any more of my time or money attempting to get help from your employees, who clearly don't care, knowing there will never be any changes made or that I'll be treated any differently in the future. My mental health can't handle trying to get a stone to bleed. Funny... when I call, no one calls me back but I had no issues getting my bill. Thanks for that.