Ingrams Water & Air
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Overall the experience with them has…
Overall the experience with them has been really good. They have been helpful with technical support and being able to provide the right parts for the project. We have been living with three Mr.Cool DIY systems now for almost two years now and so far so good. The installation was reasonably simple although mounting them to an outside wall is much easier than to an inside wall. Some sort of additional bends or couplers would be really useful for those situations. Other things I wish I knew about the DIY, our systems apparently l cannot use a remote Thermostat so you are stuck with the internal temp control which works ok but I don't find it to be particularly accurate, even with the app and calibration. I'm also not a big fan of the scheduling in the app it doesn't quite behave the way I would expect but that may just be me and the way I think about things. Finally, we did get a remote wireless thermostat with one of the units but it is pretty much pointless as it is battery powered and the batteries don't seem to last more than a month so it pretty must just hangs on the wall not doing anything. But the units seem to be of excellent quality, they are very quiet and have performed very well for us and I am more than happy to tell people about the DIY system.