Middle East Airlines - Air Liban
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delayed and damaged bags without compensation by company
Hello, My mother had flight from Cameroon to Cyprus connecting with MEA through Cairo-Egypt. Her two bags were delayed for all her stay of 12 days in Cyprus. Even tho we reported the delayed bags from her arrival, and then made a daily follow-up, we could not have any proper response from the company until the last days of her return to Cameroon. And just one bag has been recovered. The second one with expensive goods and food has been destroyed by the customs. After 5 days of delayed bags, we made a complaint for damage caused, and until the present date, noting has been responded to it. We have to say that this experience is one of the worst we have had.