Josh

Feb 22, 2022

Zero stars if possible.

Unfortunately I was made to use this company as they monopolised the development I lived in. It is now 3 weeks after my move out date and 7 weeks after my notice to Community Utilities of my move out date, and I have yet to be issued a final bill or refund of my credit balance. I was assured that I would not need to do anything further, and I receive any refunds into my payment card. 2 weeks ago I was charged again (despite having moved out and my account being in credit). I immediately emailed Community Utilities (you can only email them as they have removed their contact number) and have still not heard back. Will I get my money back? No idea. Avoid like the plague (if you can help it).