ALL - Accor Live Limitless
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Absolutely the pits - Birmimgham airport
Absolutely the pits. We booked an executive room, and when we got to what was supposed to be one, it was clear that reception tried to shaft us. Went back to reception and was finally given what was deemed an executive room, which was filthy, coffee-stained rug, dusty and general in very poor condition. To say I booked the room 6 months in advance the reception are not helpful. We filmed the dust that came out of the pillows, we had an early flight the next morning, and by late evening, when we discovered all this just wanted to get out of there the next morning. Would never stay at this hotel on at Birmingham airport ever again, absolutely dismal and horrid. Oh and by the way, there is nowhere to complain to this group, there's something called revolver and thats another shambles & waste of time!