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Started well but went downhill very quickly
Started well with promise of a reasonable annual direct debit. It was not long before there were issues, firstly customer service is appalling, they think data security is a joke - I can only guess that whilst one of them laughed loudly down the phone, they do not respond to customer complaints either. Secondly raising the DD to levels out of control to recoup hi Winter energy costs - there are 12 months in a year, over which DD is meant to be spread, not repaying winter usage over 1 or 2 months. Overall this was not a good experience, left them at the first opportunity. Keep clear of this lot, there are far better and more reputable Energy companies out there who genuinely try to help or work with customers.