PI
picnic.nl
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Bad customer service & communication
I am not sure what happened to them from 1+year ago when i used it last time. They kept on delaying my order, I would be ok with that if in advance they provide an alternative for the delivery but instead they give false promises the delay will be ~20mins. Well they did this several times ending up in delay of 2 hours (arriving during bedtime on sunday!). Then customer service had no explanation. Just "sorry". After i was persistant on explanation they offered to add tony chocolony to my order (never happened btw) . When I responded that will not cause the communication they just responded with "we expect a bit more understaning". Will never use it again, that is clear.