Mercy Ruiz

Sep 7, 2023

It took me a while to finally make my…

It took me a while to finally make my investment with Phoenix Capital Group. I listened to their 'Investor Webinar' several times, checked their reviews both here & BBB & 'most' were very positive & encouraging. After which, I decided to invest with this company.... not once, but so far I've invested 3 times. I was very leery the 1st few months whether I will really see interest deposit from them in my bank account. So far, payments have been exactly as described every month w/c helps me relax & feel secure & confident with this company. I should say that Phoenix Capital Group, gives a good return of investment for your money... After all these positive review about PCG, here comes the negative. I have made 'phone appointments' with them (2x), set a time & date, but to my big disappointment never got a call back.... no follow up or apologies for not keeping the appointment. Everybody's time is very important not just theirs but mine too. When I set aside that time from my busy schedule, it means that I have to set aside whatever I plan to do to make sure that I am available on that scheduled time for them.... 15 minutes, 30 minutes, 1 hour or more went by & no calls… not even the next day. I was very impressed to read the nice & positive feedback that other investors wrote about their communication experiences with PCG, their punctuality & 'assurance' that they will always get back to whoever wants to discuss matters with them.,, just call... text... email to make an appointment. Reading that kind of comments & actually hearing that kind of assurance from them increased my confidence about the integrity of PCG w/c highly encouraged me to invest with them. That turned out to be a disappointment for me. In conclusion, I would say that Phoenix Capital Group just lost a 'big investment' that I plan to add on top of what I already have with them. That's the reason why I made that phone appointment. BTW, this review is way past due.