Waterfords Estate Agents
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Excellent Letting Service. Highly recommended!
I am a tenant and now is nearly 2 months that I have moved in to a properly which was secured through Waterfords. This is the first time I have dealt with Waterford Estate Agents. First thing first, I am very impressed by the professional service I have received from the Waterfords Team. Since beginning, the Director of Letting, Sam Carlton was very professional and quick on managing the negotiation with the landlord. He made very easy for us and reinforced our opinion that this was a house for us to move in. Later on Ellie Leahy took it over and she was above and beyond with her service, answering any questions and helping us going through a quick process to secure the property. Kelly, the Move in coordinator was also excellent, she responded on time and handled any questions or clarification we had with care and professionalism. Sam Airfield is great too. After a week we moved in she called me, welcoming to the new property, and informing what is expected from her as the main contact for any property related issues during the tenancy. This made me feel good and assured that we will not have any more the bad experience we had with the previous tenant/agent. She is friendly, helpful, and reliable on what she says, and it has been proven with how quickly she managed to solve few maintenance issue we had, engaging closely with the landlord, who by the way seem to be nice! (sorry I am jumping to the landlord, but I had really bad experience in the previous years, so I can’t hold myself to express my appreciation to people who are nice, even if I don’t know them personally) All in all, I am very pleased with Waterford’s Team, nice professional people that offers great service. I wouldn’t hesitate to highly recommend Waterford to anyone!