Takeaway.com
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Dreadful! First time and last time I will ever use!
Order refCO09W4 Saturday 28th June at 18.06. We ordered an Indian takeaway through takeaway.com at 18.06 and at at 18.46 (45 minutes later) we were phoned bt takeaway.com saying our order had not even been placed as they couldn't get through to the restaurant to place it. We were then asked if we would like them to keep trying or cancel the order. We said to cancel and we would try ourselves. We rang the Indian diner and got through immediately and placed the order. 25 minutes later the Indian diner called us to say that they had two orders for us exactly the same dishes one from us directly and one from takeaway.comand did we want both? We said no and that the takeaway.com order should not have even been processed as we had been informed that it was not even placed. We Finally received our food at 19.45 (1 hour and 40 minutes after placing it!). I hope takeaway.com did not get any commision on this order as we actually placed the order ourselves and after ringing the restaurant a couple more times to test it out we got through first time both times. Needless to say I will never use this service again!