Malmaison Hotels
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Food poisoning from the breakfast
My wife got food poisoning from her breakfast. She had the eggs benedict with bacon. 10 minutes later before we had a chance to check out she felt the full impact of the food poisoning and couldn't attend her spa treatments. The waiter who took our order for our breakfast was inept and tried to sit us at a table which was uncomfortably close to another table of diners. He then didn't offer us any additional items such as toast or show us where the coffee/juice/pastries were as we hadn't stayed at this Malmaison before. He didn't even ask what type of eggs I wanted with my breakfast until I glanced up from the menu because he just stood there staring at me. The receptionist didn't order our taxi for dinner the night before as when I enquired about the taxi being late the receptionist at the time said it hadn't been booked. If my wife hadnt had food poisoning I probably wouldn't have mentioned the other things and would have given a 5 star review as they are niggles but things that really should be addressed by the hotel management.