Travelocity
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Their prices seemed fair
Their prices seemed fair. But their customer service people are very, very bad at their jobs. After the airlines canceled our flight (after four hours, they couldn't clear our departure to fly, for which I'm grateful out of safety's sake!), we drove all night to another airport to make a meeting the following morning. Unfortunately, the airlines attendant at the gate cancellation airport did NOT switch the return leg of our roundtrip flight. After four calls to Travelocity--1 1/2 hours over four reps plus Facebook inquiries!-- I FINALLY got them to connect me to the airline. Problem solved in 5 minutes. Then, later, Travelocity responds to the online inquiry with instructions to go to the airlines desk at the airport I left nearly 24 hours prior..... Absurdly incompetent!