HI
Hilton Hotels
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Worst front desk staff ever
Worst front desk staff ever. At check in my wife and I discovered our reservation was in our son in laws name. Since we weren’t named on the reservation THERE WAS NOTHING THEY COULD DO. They kept repeating this and we were made to wait 4 hours after having spent 11 hours traveling. A senior couple was denied their room and made to wait in the lobby for 4 hours.