Five Star Properties and Bliss Beach Rentals
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3 star house, 5 star location
3 star house, 5 star location You can’t beat the location of this house. Right on the beach. There’s even a hammock out by the dunes right in front of the house. The pool is great. The hot tub is great. The outdoor spaces are great but... The house itself could use many repairs and upkeep. For the price you pay, they can afford to shut down for a day or two and make these small repairs that would significantly make guest experiences better. Issues - There was a door without a handle that led to a deck. Difficult to use and enjoy the deck each day with no handle. - This same bedroom also had a closet that was off the hinges. Wouldn’t close properly and was hitting/ in the way of the entrance door since the closet door was broken. - Many batteries in remotes needed to be replaced. - Game systems (Atari and Nintendo) needed screwdrivers to remove dead batteries - In the kitchen the main drawer that held all of the utensils, the track was not properly screwed in so the drawer just falls down into the cabinet below. - The elevator wouldn’t not properly open on the first floor from the outside. Sometimes you would have to get a stick to push the pin up to release lock to access it. Works fine from the inside but if you called it to the 1st floor it (50/50 chance) wouldn’t open. - The AC/ Heat on the 2nd floor did not work. The system sounded like it was working but nothing was coming out of the vents. - The fireplace just blows hot air up into the tv. Doesn’t heat up the living room at all... or that’s just another thing that was broken. The People - The maintenance team came out the next day after I reported all the issues and were really helpful! But in reality there was nothing they could do to fix the issues. - The support team was great too when our door code refreshed randomly the next day to one that didn’t work. Cleanliness - In searching for a missing fan remote under a bed we found a plastic cup left there. Along with about 3 other random pieces of trash under beds that were not cleaned up. *** ALL TOWELS WERE PACKAGED FRESHLY *** ALL LINENS HAD A PAPER SLIP OVER THEM ENSURING THEY WERE NEW Overall At first look the house looks newly updated, fresh, nice but it’s more of a facade. The location is great. There is tons of parking and the games by the pool help keep things fun. Definitely needs some proper updates.