DI
Digi-Key Electronics
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Total lack of customer service
When something goes wrong with orders, shipping, delivery or products, Digi-Key's customer service is completely useless. Either, they don't reply at all, or they reply with nonsense. On my last order, Digikey did collect Norwegian VAT, but they failed to fill out the shipping info correctly, hence the shipping company charged VAT again after import + a significant handling fee, making the total cost 66% higher than it should have been. The invoice clearly proves that DigiKey did indeed collect VAT, yet still they deny it. I've tried for more than a month to make them solve the issue, but their customer service representatives simply don't seem to care.