EatStreet
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WORST DELIVERY SERVICE EVER!
WORST DELIVERY SERVICE EVER! I’ve ordered from EatStreet a hand full of times and something ALWAYS goes wrong. One time the order was completely messed up when it got to me another time it took over 2.5 hours to get my food. Customer service people are NOT helpful what so ever. But last night was the finally straw. I ordered my food and waited about 30 minutes still no food. Got on the app to live chat with a customer service rep. they took forever to reply only to tell me to call a number. So I did was on hold for about 5 minutes before someone answered told them I wanted to know where my food was they took my ordered number and put me on hold. Was on hold for 10 minutes and the call ended. I tried to remain calm and just call again. So I did. This time the lady didn’t put me on hold because I told her I was disconnected last time. Only to find out that my order had been cancelled!!!! Which I DID NOT do. Was not given any reasons behind why it was cancelled was just hung up on. I was extremely upset but let it go since my account was not charged. BUT now the following day my account was charged for food I NEVER GOT. I’m so done with EatStreet. DO NOT ORDER FROM HERE! Don’t let them scam you of your money and leave you hungry.