Marriott Vacation Club
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Reversal of contract to purchase in 10 days never acknowledged
We were pressured into buying 3000 points and walked away in disbelief that we had actually done this. When we got back I started to look at what we could reserve and I find consistent unavailability. We decided to cancel the contract and sent a certified, return receipt, letter which the receipt was returned to us without any signature. We also sent an email with a read receipt requested, which was also never acknowledged. I feel left hanging about closure on this, and that there is something 'fishy' about the fact that they never acknowledged receipt of our cancellation. This is not honest transparent business.