First Home Improvements
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Excellent overall experience.
We started looking for replacement windows in September 2024, and I have to say the sales process was very arduous but the product seemed very good. When we decided to go ahead with replacing all our windows, 3 sets of french doors and a new back and front doors in February 2025 I contacted 1st Home Improvements again. My second experience could not of been more different. We were visited by Adam from the Huntingdon Depot who listened to our requirements, explained our options gave us great advice, even agreeing to heat reflecting glass in the master bedroom and then took the initial measurements. He then followed up everything in writing including a quotation within 24 hours. When we decided to go ahead with the installation an engineer came out 3 days later and and did a firm survey. 3 weeks later the installation team lead by Lee, arrived promptly at 8 AM and within 2 and half days the job was complete. The fitters were courteous, very tidy and did an excellent job. The quality of the product is very good and the overall experience was first class.