KIA
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Very Disappointed in Customer Service Help
I very much doubt that I will ever purchase another Kia ever again after finding Customer Service unhelpful, all I wanted to know was how do you remove a Alternator from the engine bay of a 2012 Kia Soul diesel with air-conditioning as there appears to be insufficient room to remove it from the top or the bottom. The Service reply from the Kia Garage that it was purchased from just told me that for safety reasons we are not allowed to give advice. How unhelpful is this as I only needed a bit of simple advice. I'm a Electrician by trade and always happy to give help and give helpful advice even if not my Customer. Ps I had previously been a Mechanic and never encountered a problem replacing a alternator over 30years+ of easy replacement of such a part.