pbm Property Management
View company profile →
So many issues…
Our experience has been far from the excellence promised by the company. PBM was assigned by Bellway as the building management company for our building 3 years ago. If I say we managed to have a couple of clear and transparent answers from the company in regards to issues raised it would be very generous. Since the building work was finished that several issues have been raised to the company and nothing has been made so far, only promises that the team was looking into those for us. We have issues with allocation of electrical car point charges, electricity provider changes and late fee payments of invoices that have been dragging our communal fees up. No transparency on what exactly we are paying for in the service charges, besides the fact that every year they award themselves a 10% increase of fees, which goes against the service they have been providing for years, when we think they can’t get worse they always manage to make it happen. We are now stuck in a limbo between them and Bellway in order to get directorship of the building as to many issues are still open and no one takes responsibility over it. It doesn’t help that we seem to have a different building manager every couple of months to which we have to keep explaining over and over again the same issues.