Ad Hoc Property Management Ltd
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Pleasant experience/Beginning of a New Adventure
We initially made a casual enquiry about an absolutely stunning property we saw on Right Move and we were promptly contacted back by Lauren and arranged a viewing. All communication was efficient and professional, but very friendly and with a personal touch too. We had a really enjoyable and happy viewing where we were given all the time we wanted by Lauren to look around the property and ask lots of questions. Lauren made us feel we were welcome, could be ourselves and like we would be fully supported at all times if we were to take up the venture of applying to be property guardians. We decided we wished to take the opportunity of living in an Ad-Hoc property and ever since have been assisted by Lauren with all the administrative side and any questions we had. Lauren has been wonderful, kind, efficient and attentive at all times and never leaves us to wait for a reply to a question. Martin checked us in and now both Martin and Lauren keep contact with us when we have any questions or small teething issues with the property. Both Lauren and Martin give almost immediate responses to any messages or phone calls and answer all questions thoroughly, respectfully and professionally. They also have a little bit of a good sense of humour :-) We have had a really nice introduction to the company and like a previous reviewer mentioned, we feel welcomed and respected, so thank you to Lauren, Martin and everybody at Ad-Hoc.