Dan Murphy's
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Where’s our delivery? Still in a van somewhere.
There’s no where to provide feedback directly to Dan’s so here we are. For the love of God, fix your back end ordering and delivery. Get a delivery partner that can perform their role by actually attempting to deliver by using the door bell. Why on earth is a delivery man getting paid for his job if he doesn’t know how to deliver? Two attempts, my arse. Next, please invest in problem solving training skills for live chat agents - I gave Simon plenty of suggestions of how he could give me a suitable solution. Yet, he was as useless as a screen door on a submarine. I have to manage performance enough in my own job, I shouldn’t have to uplift the performance of Dan’s staff as a customer. The outcome? Now I need to stay home for a third time for another inevitable failed delivery attempt at a week late birthday present. Onya Dan’s.