Travel Trolley
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Would not recommend
Would not recommend. I booked return flights to Las Vegas through Travel Trolley having seen them being recommended via Skyscanner. The payment was refunded after them not being able to secure the flights. I was advised via email to rebook, which I did. In the meantime I heard nothing for 2 days so rang up and was advised I’d have the flight confirmation within 24hrs. Still nothing. The 2nd time I had rebooked, the flights couldn’t be secured - unsure as to why these were being advertised through their site still? I then was advised that I would be refunded within 48-72 hrs, there was no refund 5 days after this so I rang up again and after a long hold I was told I would receive the money in a few days time. I contacted my bank in the meantime to get the money back, in which they did. Throughout customer service was poor over the phone; struggling to find my booking & not being helpful in general. Rebooked the trip with Trailfinders - stress free, very helpful quick and efficient. They matched the flights I was after.