Schumacher Cargo Logistics
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Terrible Company to Work With
Terrible Company to work with. If ZERO Stars were a category, this company would deserve it. I normally read reviews before making a decision but was caught up in the expectation this company could collect our personal possessions from our US home and ship them to our new home in less than 12 weeks. The time frame promised by Schumacher helped determine what items we would ship and influenced our decision not to 'fly' them over. Shipping overland saved us $2,000 ... which we eventually had to spend on clothing and other items as we waited and waited and waited for our items. In short, we saved no money! I have since read the reviews and the majority are terrible (with the exception of Schumacher's own web site ... what a surprise). I would not recommend Schumacher Cargo for personal shipping. Just don't do it. Look elsewhere, consider the reviews and spend more money if you have too. It took 6 months for our personal items to be shipped from the US to New Zealand. The sales person basically lied to us from the get-go and even told us that if we could have everything ready in less than a week that it could be quicker. When I checked in after hearing nothing for 9 weeks I was told that our items were still in the US. The communication was non existent. If I did not ask for updates I would not receive any information or updates. On a positive note, the local delivery company (Conroy Removals) and team in New Zealand were fantastic. They were proactive with their communications and kept us updated.