EN
English Tea Store
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Great Products - TERRIBLE COMMUNICATION
It appears order processing time is 7 business days. We were out of town. I had my family driving over everyday to make certain the order would not sit on our porch overnight. This is our first time ordering direct from your company. We enjoy your products, but previously purchased from various other stores. I did not see any information when ordering that the time frame to obtain product would be twelve working days after ordering. Should I have ordered more product to receive quicker? We ordered on 3/19/25 (10am PST). It appears to have shipped on 3/28/25, rec'd 4/3/25. Unfortunately not one email or text regarding status.