Conveyancing Direct Property Lawyers
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Avoid unprofessional slow and add…
Avoid unprofessional slow and add charges without warning. I finally last week completed on a joint FMH having been recommended them by the selling agent (who advised me they no longer recommended them) Communication at the start was first class before they had been formally appointed. Once I got the welcome pack and questioner things slowed down and when the buyers solicitor found a issue with the deeds which should have been picked up by our appointed solicitor the response was "conveyancing direct don't deal with any issues with land registry we would need to find another lawyer" Given this news I reminded them this was a fairly common situation for anyone in their trade and after asking to change to a alternative case handler as our one often took 3 days to reply to email or calls. Eventually after I had sort alternative legal advice and passed this information on they started the task of removing the restriction. The whole issue should have been picked up and sorted immediately the handler got sight of our deeds but she missed it delaying and reducing our opinions. To top it all both my ex and I felt the charge to transfer the proceeds unreasonable @£30 each so we both opted for a cheque. This turned up by 2nd class post on 3 days after completion! Made worse it was Saturday so couldn't be banked! Checking the invoice they still charged £75 plus vat to as they put it " sale pursuant to relationship separation with division of proceeds" frankly a rip off all they did was follow written instructions from both of us, no extra work and again not something uncommon. Charge was not in keeping with what both of us had been advised before signing up. Unprofessional, slow and unfair charges.