EWT Water
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Terrible customer service.
Please note, this is for the ROI branch of this company only. I'm not speaking for UK service but I couldn't find a separate link for EWT Ireland and this needs to be addressed. Customer service is deplorable! 3 email addresses, several emails, phone calls & texts sent over a period of 3 weeks, no response. We receive constant texts "claim your €50 credit" etc. and they're always touting for new business but existing customers are forgotten/ignored. Once again I have to resort to social media to try to elicit some kind of response. Really nowhere near good enough. This is not a once off, I have the same trouble each time I try to contact them for service. I'm at the point now of returning the whole system and seeking a company who are actually professional in their business to install a new one. Companies who treat customers like this should not be allowed to do so.