Makro
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We went to Makro in Cape Gate
We went to Makro in Cape Gate, and bought over a R150 000.00 of goods. Four Fans broke down, the one was on fire in my bedroom. We bought a gas stove for R18000.00, the door shatter, we phoned them and they told us it will take 3 to 5 workings days to fix. Tomorrow is 2 weeks and not one single person come out to see the stove. My son is getting married this weekend and we told them about our concerns as I am baking the wedding cake, just to be told, it is not their problem. They did not wait 3 to 5 working days for us to pay for the goods. This is not how you treat a person, I will never ever go back. I know I am only one person, but they losing an amount of R8000.00 per month for groceries we buy. I also paid R2000.00 for the extended guarantee on this stove. Why do we need to take this crap?????? For those persons that had good service, I am glad for you.... Maybe you guys had a different Manager, I think they must swap their Manager ones a year, they get to comfortable in their position and thinks the store belong to them.