My Furniture Store
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DO NOT BUY FROM THIS COMPANY
DO NOT BUY FROM THIS COMPANY They will steal your money and never resolve any of your issues. I have been trying to get a refund for an order I placed 7 months AGO. I ordered a queen bed suite with a tallboy and drawers. Firstly, it came two months later than they told me. I was told it would be within 2 weeks, and after many emails and calls, it finally came 3 months from the order date. Secondly, it came with missing essential parts, which we went to the shop to buy some and I had to fabricate my own essential bedding part because I was sick of sleeping on the floor for months as they kept giving fake promises. Thirdly, the quality of the whole suite was so poor, it all broke within the first 2 months. The bed broke while we were sleeping! That's how poor the quality is. The drawers are faulty, we tried to fix them ourselves. In the end we took the whole bed suite to the tip because it was falling apart and unusable. Fourthly, it's been 7 months since the order date, and I still have no resolution, no missing part, and no refund. Their customer service has been the worst experience I have ever had with any online store, and I cannot believe they are able to trade. This company is a scam.