US Mobile
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No data service overseas ~ prob solved by great representative
I was on a vacation overseas with my family and had purchased the roaming plan for Europe via Darkstar. My phone is an android phone and was not receiving data service like my wife and son who own iPhones. My US Mobile assistant named “Maryum A.” very helpful and guided me to the exact solution at correcting this problem. Apparently, android phones more often than not must have their APN settings reset manually when using a roaming plan whereas iPhones can do this automatically. One more reason for me to switch to an iPhone. The representative was very helpful and slowly guided me through the reset process. I highly recommend her as a representative and potential leader! Steve