ASIANA AIRLINES INC.
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AVOID!! I’m devastated
I’m absolutely devastated. We booked our flights to Japan with Asiana Airlines 11 months ago, via Booking dot com. Now 4 weeks from our holiday of a lifetime, the airline has changed its schedule and CANCELLED our flights only offering a refund. (Which has not been confirmed in full!) Their schedule change meant there was not enough time to make the connecting flight home. Despite running multiple flights on the route between Japan and London, we’re told there are no seats available for same dates. We were offered one flight 4 days later for an extra £600. We’re now left frantically trying to find flights we can afford that work with our hotel bookings. It’s beyond stressful. My son is distraught with disappointment and now I’m not sure if we can go at all or if we’ll lose money. I will never book with Asiana Airlines again. AVOID!!!! AVOID!!!! AVOID!!!