Heart Internet
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Once great, now clunky and in need of investment
I used Heart Internet for over 10 years for website and domain hosting, but sadly there seems to be a lack of investment in the service over the years. - The user interface is dated and clunky compared to its competitors. - Support is slow, however when answered I've had a good experience with the agents. - No MFA! I asked over a year ago if this was coming and was told it was on roadmap, but in 2024 still no MFA options, which sadly meant I moved to another provider. This is seriously unacceptable given the value of the services provided to an end user. I will say that the email forwarding capabilities that came as standard for a domain with no additional email service were great, and kept me with them for a bit longer, but this is now available from Cloudflare. Such a shame.