DC Law
View company profile →
Avoid. They struggle to deliver on the basics.
There are much better conveyancing firms out there. Main factors contributing to this review: lack of basic client servicing, non-responsiveness (although not unusual for a conveyancing firm, to be fair), missed completion date without updates, complaints ignored, no advice or explanation when sending e-mails, repeatedly having to provide documents more than once. - A simple, no chain transaction took much longer than necessary. - Had to chase for updates, and all e-mails were direct copy and pastes from the buyer’s solicitors rather than rewriting to explain what is being asked. E-mails usually said ‘Hi, please see below from buyer’s solicitors’. Had to ask for help from a family member who deals with contracts in the end to decode what was being asked. If you are looking for support and advice, look for an alternative firm. - Conveyancer changed at the last minute due to ‘restructuring’. - Sold various add ons, without a full understanding of why, or what they were for. I don’t believe that they are as independent as they like to suggest. - Main contact number tells you to call your conveyancer directly, but conveyancers contact numbers in their signatures are just the area dialing code. It’s almost like they are purposefully hiding their contact numbers. - Missed completion once, due to buyer’s solicitors, but I did not receive any updates. It was only after the weekend and the conveyancer returned from annual leave, after requesting an update, that I got a brief sentence or two telling me it hadn’t happened. - On completion day, I was only aware that it had been successful after the funds landed in my account - updates from the conveyancers were non-existent. My estate agent had to get involved to keep the conveyancer moving. - Conveyancers and their assistants would disappear out-of-office with no alternative contact provided, and no forewarning. - Complaint sent to the main contact e-mail was ignored, and no response received. I am glad that this transaction is over, and lesson learnt, not to go with a conveyancing firm that the estate agent suggested.