Wittner Shoes
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Wittner Shoes refusing to reinstate an…
Wittner Shoes refusing to reinstate an expired credit note because it is no longer on their system. Myself a seasoned Customer Service professional, plus any general consumer knows this is an absolute cop out for service, as any credit note can be recreated within 5 minutes with good reason, and mine was %100 a Wittner’s staff members poor service in store, putting the Credit Note under the tissue hidden below the shoes in the box and not handing the Credit Note directly to myself in store. The refusal of the person whom responded from the Wittner Customer Service Team who had the ordacity to send a such an unintelligent response that they had cut and paste from google thinking I would be happy with: “We apologise for the inconvenience and understand this is disappointing” would only show how much they think I am simply unimportant as a customer. My money in their pocket for no goods, means no further business from me.