Regent Seven Seas Cruises
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I have been cruising for 40 years…
I have been cruising for 40 years primarily on expensive lines such as Windstar, Seaborn and Crystal. I was very excited to try Regent. What a disappointment! The food was arguably ok. I was expecting it to fantastic. In discussing with other passengers that were underwhelmed we collectively came to the conclusion that the line just does not have a personality. Beyond that I had a very unfortunate issue in the casino where they took tax money that was not due to them. I on a number of occasions proved to them they were wrong by showing them the actual tax code. I brought this to many people on the ship including the Captain. They would not deal with it and told me I had to deal with it off the ship with headquarters. I tried that route and they totally blew me off. So in conclusion, very underwhelming particularly when you look at the value to cost. Customer service dealing with an issue I give them a big fat F One and done for this cruiser!