Ben

Ben

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1
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1 out of 5 stars
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Reviews by Ben

JS

JS Law

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1 out of 5 stars

Worst communication ever!

Process was going well and good lines of communication until last week. Advised the delays were due to my buyer and their team however it turns out today it is down to my conveyancer for my sale. We have now missed the stamp duty deadline and had both said how we didn’t want any failing to be due to myself / my conveyancer but now it is. Timeline below: Monday 24th - advised a response would be sent for outstanding enquiries to satisfy my buyers team Tuesday 25th - no updates despite being tagged in emails Wednesday 26th - no updates despite being tagged in emails Thursday 27th - update received from buyers solicitor advising still awaiting response to satisfy enquiries - relating to management pack and ground rent. Called 7 times, left 2 VMs and 1 email advising my conveyancer to please resolve asap - approach the freeholder and get my buyers team the info they need - no replies We had created what I thought was a positive working relationship but it seems the wool has been pulled over my eyes and I have been fobbed off and told misinformation by my conveyancer who I trusted. Still not updated forthcoming and now I feel like I’m letting the whole chain down who are ready to move. The lack of communication is farcical - even a one sentence email would be appreciated but complete radio silence!