US
US Water Systems Inc
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Product arrived intact
Product arrived intact, but installation instructions a bit sketchy. I plumbed my entire house and passed inspection the first time, also installed 3 other softeners, so not an amateur! Pictures (could be clearer, not hard to do with digital) and texts don't always correspond in the manual. Don't remember if a bypass valve was offered, but should have had one. My space is a bit cramped (replace a Sears with resin tank in salt tub), and plumbing in a bypass with conventional valves required several extra elbows. Programming not really straight forward either. (I taught math and have my DVD recorder and phone programmed, it should be easier than that!)